AI Native
Intelligence built into the customer journey. Every conversation is understood, scored and actioned in real time — not a chatbot bolted on at the end.
AI-POWERED CUSTOMER ENGAGEMENT
Every customer conversation.
One intelligent platform.
Capture leads, communicate instantly, convert more customers and build lasting relationships — from one powerful platform.
voxeleon — intelligence fabric
WhatsApp
SMS
Email
Instagram
Web Chat
VoxelEon AIIntelligence
Appointment
Payment
Review
- Enquiry
- AI reply
- Booked
- Paid
- Review
The customer lifecycle
Capture. Convert. Connect. Grow.
One journey that carries every customer moment — from first hello to lifelong loyalty.
- 01
Capture
New enquiry“Hi, do you have openings this week?”
Every enquiry from every channel lands in one place — nothing slips past.
- 02
Convert
AI qualificationAI replies in seconds · qualifies · books
Instant answers, live availability and booking — while intent is hot.
- 03
Connect
Human + AIYour team sees the full story
One thread, complete context. AI handles routine — your team handles the moments that matter.
- 04
Grow
Reviews & repeat businessPayment → review → follow-up → return
Automated follow-ups, payments and reviews turn one job into a relationship.
The Platform
Every channel. One intelligent conversation.
VoxelEon brings WhatsApp, SMS, email, web chat, phone, social and reviews into a single unified environment — so every interaction strengthens the same customer relationship.
- One thread per customer, across every channel
- Full history follows your team, not the channel
- AI keeps context so customers never repeat themselves
VoxelEonOne thread
WhatsApp
SMS
Email
Web Chat
Phone
Social
Reviews
One customer · five touchpoints · one thread
WhatsApp enquiry
Website chat
Phone call
Appointment
Payment
The customer changes channels. The conversation never breaks — context, history and intent travel with them.
AI Employee
Your best employee never sleeps.
Let AI answer questions, qualify leads, recommend services, schedule appointments and follow up — while your team stays focused on the work that matters.
Respond instantly, 24/7
Every enquiry answered in seconds — nights, weekends and holidays included.
Qualify and route leads automatically
AI understands intent, scores the lead and sends it to the right person.
Book appointments from conversation
Availability is checked live and bookings happen inside the chat.
Hand off to a human whenever needed
Your team steps in seamlessly with full context, at any moment.
VoxelEon AI
Online · replies instantly
I need an appointment sometime Thursday.
AIAbsolutely. Thursday I have two openings — which works for you?
Tap a time — watch it book
The AI workforce
One platform — a whole team of specialists. Each one trained on your business, working the same customer story.
AI Sales
Captures and qualifies leads.
AI Concierge
Answers customer questions instantly.
AI Scheduler
Books and manages appointments.
AI Marketer
Follows up and re-engages customers.
AI Reputation
Requests and responds to reviews.
AI Support
Handles routine customer service.
Customer 360
Know the customer. Not just the conversation.
Every channel, every touchpoint and every transaction — unified into one living customer story your whole team can act on.
Review received
Reviews · MonLeft a 5-star review after second visit
Follow-up scheduled
Automation · FriAI booked a check-in for the seasonal offer
Payment completed
Payments · Thu$120 paid securely from the chat thread
Appointment booked
AI Employee · ThuChose 2:00 PM from live availability
Website conversation
Web Chat · TueAsked about services, answered instantly
WhatsApp enquiry
WhatsApp · MonFirst contact — discovered via referral
Automation
Let routine work run itself.
Design the journey once — VoxelEon executes it for every customer, around the clock, without anyone chasing a to-do list.
Trigger · New lead captured
01New Lead
02AI Responds
03No Reply?yes → follow up
04Follow Up
08Review Request
07Completed
06Confirmation
05Appointment?yes → confirm
01New Lead
02AI Responds
03No Reply?
yes → follow up
04Follow Up
05Appointment?
yes → confirm
06Confirmation
07Completed
08Review Request
38%faster first response
2.4×more booked appointments
0missed follow-ups
Reviews & Reputation
Turn great service into social proof.
Great experiences already happen every day. VoxelEon makes sure the world hears about them — and drafts a reply to every review for you to approve.
- 01Request
- 02Receive
- 03Draft
- 04Approve
- 05Grow
“Booked, reminded, and paid in under an hour. I didn't have to call once.”
“The follow-up felt personal, not automated. We're regulars now.”
“We answer every review from one place. Our rating climbed from 4.2 to 4.8 in a single quarter.”
Built to help you raise your rating · grow review volume · draft a reply to every review
Payments
From conversation to payment.
Business doesn't stop when the chat ends. Quotes, deposits and payment links move through the same thread the customer is already in — naturally, securely, instantly.
Secure by default
Encrypted links, verified requests, full audit trail.
One tap to pay
Customers settle the bill without leaving the conversation.
Instant records
Every request, refund and payment recorded against the conversation automatically.
WhatsApp · Alex Morgan
nowYour appointment is confirmed for Thursday at 2:00 PM.
Payment request· #PAY-2041
Consultation & fitting
$120.00
Funds settle to your connected Stripe account
Solutions
Built for the way your business works.
The same intelligent platform, tuned to the moments that matter in your industry.
Healthcare
Reminders that cut no-shows
Booking, reminders and follow-ups handled quietly in the background — patients just show up.
Do you have anything Thursday morning?
Booked with Dr. Patel, 9:20 AM. Reminder is set.
- no-shows
- −32%
- self-serve booking
- 24/7
- response time
- <10s
One platform. Infinite possibilities.
Most tools give you another inbox. VoxelEon gives you a different way of doing business.
Open
Connect your existing tools and workflows. Calendars, payments, channels and systems plug into one fabric — your stack stays yours.
Intelligent
Turn conversations and customer data into action. VoxelEon learns what works for your business and quietly does more of it.
Pricing
Simple plans. Start free, scale when you do.
Every plan includes the unified inbox, bookings and automation. AI Employees come with Business and Enterprise. Founding-customer rates lock in your first year at a discount on Growth and Business.
Starter
For small businesses getting started
Free
1 location · 1 seat · no credit card
- Web chat + email inbox
- 50 SMS/mo
- Booking widget
- VoxelEon branding · community support
Growth
For growing teams
$149 /location/mo
$99/location/mo — founding rate, year 1
5 seats included
- Everything in Starter
- SMS · WhatsApp · social · reviews · missed-call text-back · payments
- Automations · white-label widgets
- 1,000 SMS + 500 WhatsApp msgs/mo
- Email + chat support
Business
For advanced automation & AI
$349 /location/mo
$249/location/mo — founding rate, year 1
unlimited seats
- Everything in Growth
- AI Employees — full 6-role AI workforce, 24/7 replies & booking
- Customer 360 Timeline
- Multi-location rollup
- AI analytics + journeys · broadcast campaigns
- 5,000 AI + 5,000 SMS + 2,500 WhatsApp msgs/mo
- Priority support · light CSM
Enterprise
Custom deployment & scale
Custom
tailored to your business
- Unlimited locations
- SSO/SAML · RBAC + audit logs
- 99.95% SLA · API & webhooks
- Custom integrations · dedicated infra/region
- Optional on-prem
Usage beyond your plan
Every plan includes a generous monthly allotment. Need more? Pay only for what you use — no surprise tiers.
AI conversations
$0.10 each, above plan allotment
SMS (US/CA)
$0.01 + carrier passthrough
Meta fee passthrough + $0.005/msg
Voice
$0.02/min in · $0.04/min out
Payments
2.5% + $0.30 per transaction
Annual billing: ~17% off · Monthly billing: +20% surcharge · cancel anytime
Your customers are already talking.
Make sure every conversation has a chance to become your next customer.
Start with VoxelEon
Free to start · no credit card required